Queens, NY November 1, 2020– Complete Home Care Services, Inc. has earned The Joint Commission’s Gold Seal of Approval® for Home Care Agency Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
Since 1997, Complete Home Care Services, Inc. has underwent a rigorous, unannounced onsite review on every 3 years. During the surveys, a team of Joint Commission reviewers evaluated compliance with home health care standards spanning several areas including emergency management, environment of care, infection prevention and control, leadership, medication management, and rights and responsibilities of the individual.
The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess and improve performance. The surveyors also conducted onsite observations and interviews.
“As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Complete Home Care Services for its continuous quality improvement efforts in patient safety and quality of care.”
“Safety first is one of our guiding principles. The Joint Commission surveys are one tool we use to ensure that we are meeting the highest standards in clinical compliance and patient safety.” Says the Director of Patient Safety, Janette Powell
For more information, please visit The Joint Commission website.